Practice mode: Relay never books, orders or confirms anything.
Everyday help
What do you need help with today?
Relay looked near Richmond, Virginia for what Margaret and David need this week. It found the places and wrote a first message to each. Nothing is booked, ordered or sent until Margaret says so.
Found for the Hales
Each one says why it fits this family, what happens next, and where the first message stands.
Getting somewhere
CareRide Virginia
David's waiver transportation: door-to-door rides to medical visits and his day program.
Why this
It is already in David's plan, with his standing pickup ID, so there is nothing new to sign up for.
Next step
Book a ride two business days ahead, by phone or email.
Draft ready. Not sent.
Read the draftto CareRide Virginia scheduling
To
CareRide Virginia scheduling (rides@careride.example.com)
How
Email
Subject
Ride request for David Hale, Thursday, July 30
Hello,
I would like to book a round trip for David Hale (pickup ID CRV-20418) on Thursday, July 30.
Pickup at home at 1:15 PM for a 2:00 PM visit at Riverside Family Dental, and back home after, about 3:30 PM.
I will ride with him. He does best with a quiet ride and his headphones on.
Thank you,
Margaret Hale
Medicine
Riverside Pharmacy home delivery
Refills brought to the door, usually the next weekday, from the pharmacy that fills David's Keppra.
Why this
David's supply lasts through August 24. A delivery means Margaret does not have to take him into a bright, busy store.
Next step
Ask for the refill a week before the supply runs out.
Hello,
Could you refill David Hale's levetiracetam (Keppra) 500 mg and deliver it to our home in the week of August 17?
Please call me at home if anything is needed from his neurologist first.
Thank you,
Margaret Hale
Day programs
Bright Path Center, an added Tuesday
David's day program, which he already attends on Monday, Wednesday and Friday.
Why this
Rachel cannot cover Tuesdays, and Margaret's own appointments often fall then. David already knows the quiet room and the staff.
Next step
Lisa Moreno, his case manager, checks whether his waiver allows a fourth day.
Draft ready. Not sent.
Read the draftto Lisa Moreno, case manager
To
Lisa Moreno, case manager (lisa.moreno@example.com)
How
Email
Subject
Could David add a Tuesday at Bright Path?
Hi Lisa,
Would David's waiver allow him a fourth day at Bright Path, on Tuesdays? It would help on the days I have appointments.
There is no rush. I would like to know what is possible before we decide anything.
Thank you,
Margaret
A break for you
Richmond Family Respite Network
Planned respite weekends: a trained companion stays at home with David, on his own routine.
Why this
Margaret has no planned break on the calendar. A weekend with Rachel as backup would give her one, without changing David's routine.
Next step
Ask about their waiting list and what they need to know about David first.
Draft ready. Not sent.
Read the draftto Richmond Family Respite Network
To
Richmond Family Respite Network (hello@rfrn.example.com)
How
Email
Subject
Planned respite for my son
Hello,
I care for my son David, who is 44 and autistic, at home. I would like to know about planned respite weekends: how the waiting list works, and what you would need to know about him first.
Thank you,
Margaret Hale
How Relay helps here
It finds. Places near you that fit the person you care for, with why each one fits.
It writes the first message. A draft you can read and change.
You decide. Nothing is booked, ordered or sent until you say so.